Privacy Policy

Last updated: 2026-05-03

AIBurner Official ("we", "us", "our") respects your privacy. This Privacy Policy explains what personal data we collect when you visit aiburnerofficial.com or use our Services, why we collect it, how we use it, and the rights you have.

1. Data Controller

AIBurner Official is the controller of your personal data. Contact us at support@aiburnerofficial.com for any privacy-related queries.

2. What We Collect

  • Account data: name, email, password hash (or Google/Firebase OAuth identifier).
  • Purchase data: order ID, product purchased, amount paid, payment ID. We do not store full card numbers — payments are processed by Razorpay.
  • Licence data: licence key, device identifier (when you activate a product), activation status.
  • Usage data (with consent): via Google Analytics — pages visited, approximate location, device type, anonymised IP, referral source.
  • Communications: messages you send to support.
  • Waitlist data: if you join the waitlist — name, email, optional phone, newsletter preference.

3. How We Use Your Data

  • To create and manage your account.
  • To process payments and deliver licence keys / downloads.
  • To enforce licence terms (one device per key, revocation on refund).
  • To respond to support requests.
  • To send transactional emails (order confirmations, licence keys).
  • To improve the Services through analytics — only if you have consented.
  • To comply with legal obligations.

4. Legal Bases (GDPR)

For users in the European Economic Area (EEA) and the United Kingdom, we rely on the following legal bases:

  • Contract: account creation, purchase, licence delivery.
  • Consent: analytics cookies, marketing emails (revocable any time).
  • Legitimate interest: fraud prevention, security, basic site functionality.
  • Legal obligation: tax records, responding to lawful requests.

5. Cookies & Analytics

We use cookies and similar technologies. Essential cookies (authentication, session, CSRF, cookie-consent state) are always on — they are required for the site to function. Analytics cookies (Google Analytics) load only after you click "Accept" on our cookie banner. You can change your choice at any time using the "Cookie Settings" link in the footer.

6. Sharing Your Data

We share data only with the following processors, and only to the extent needed to operate the Services:

  • Razorpay — payment processing.
  • Google (Firebase Auth, Google OAuth, Google Analytics) — authentication, optional analytics.
  • Amazon Web Services (S3) — secure storage of product downloads.
  • Render — application hosting.
  • Email delivery providers — transactional emails.

We do not sell your personal data. We do not share it for third-party advertising. Some processors may store data outside your country (e.g. in the United States); we rely on standard contractual clauses or equivalent safeguards where required.

7. Data Retention

  • Account & purchase records: kept while your account is active and as required for tax/legal reasons (typically up to 8 years for invoice records under Indian law).
  • Licence records: kept for the lifetime of the licence and a reasonable archival period.
  • Waitlist data: kept until you unsubscribe.
  • Analytics data: kept according to Google Analytics retention settings (currently 14 months).

8. Your Rights

Subject to applicable law (including the GDPR for EEA/UK users), you have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your data ("right to be forgotten") — subject to legal retention obligations.
  • Object to or restrict certain processing.
  • Withdraw consent at any time (e.g., disable analytics cookies).
  • Receive a copy of your data in a portable format.
  • Lodge a complaint with your local data protection authority.

To exercise any of these rights, email support@aiburnerofficial.com. We will respond within 30 days.

9. Security

Passwords are stored as bcrypt hashes. Sessions use signed tokens and HTTPS. Payment data is handled by Razorpay (PCI DSS compliant). However, no online service is 100% secure — please use a strong, unique password for your account.

10. Children

The Services are not directed to children under 18 (or the age of legal majority in your jurisdiction). We do not knowingly collect data from children.

11. Changes to This Policy

We may update this Policy. The "Last updated" date reflects the latest version. Material changes will be communicated through the Website or by email to registered users.

12. Contact

Questions about this Privacy Policy or about our handling of your data? Email support@aiburnerofficial.com.