Terms and Conditions

These Terms and Conditions ("Terms") govern your use of aiburnerofficial.com (the "Website") and any digital products, software, downloads, or services (collectively, the "Services") offered by AIBurner Official ("we", "us", "our"). By creating an account, purchasing a product, or using our Services, you agree to be bound by these Terms. If you do not agree, do not use the Services.

1. Eligibility

You must be at least 18 years old (or the age of legal majority in your jurisdiction) to purchase our Services. By placing an order, you confirm that you meet this requirement and that the information you provide is accurate and complete.

2. Account & Security

You are responsible for keeping your account credentials confidential and for all activity under your account. Notify us immediately at support@aiburnerofficial.com if you suspect unauthorised access. We may suspend or terminate accounts that violate these Terms or applicable law.

3. Licence Grant

When you purchase a product, we grant you a limited, non-exclusive, non-transferable, non-sublicensable licence to install and use the product on the number of devices stated at the time of purchase (typically one device per licence key). You may not:

• Copy, redistribute, resell, sublicense, rent, or lease the product;
• Reverse-engineer, decompile, disassemble, or attempt to derive the source code;
• Remove or alter any copyright, trademark, or licence notices;
• Share your licence key, account credentials, or downloaded files with anyone else;
• Use the product for any unlawful purpose or in violation of any third-party platform's terms (including LinkedIn, Google, etc.).

We retain all intellectual property rights in the Services. The licence terminates automatically if you breach these Terms.

4. Pricing & Payment

Prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise. Payments are processed through Razorpay; we do not store your card or banking details. By completing checkout, you authorise the displayed amount to be charged to your selected payment method. We reserve the right to change prices at any time, but changes will not affect orders already paid for.

5. Refund Policy

Because our products are digital downloads delivered immediately upon payment, all sales are final and non-refundable once a licence key has been issued or the product has been made available for download, except where a non-waivable right to a refund is granted by applicable law. By completing your purchase you expressly acknowledge that the product is supplied digitally and consent to immediate delivery, and you understand that this waives any "cooling-off" or change-of-mind cancellation right to the maximum extent permitted by law.

A refund will not be issued, among other reasons, where: (a) you have changed your mind, no longer want the product, or bought it by mistake; (b) you failed to read or follow the setup instructions provided; (c) you did not obtain, configure, or pay for the required third-party accounts, API keys, or credits; (d) your device, operating system, or network does not meet the stated requirements; (e) the issue is caused by a third-party platform, service, or its policies; (f) you refused to provide the information reasonably needed to diagnose a problem (see Section 10); or (g) you breached these Terms. If you experience a genuine technical fault attributable to the product itself (see Section 11), contact support at support@aiburnerofficial.com within 7 days of purchase and we will work in good faith to resolve it. A refund, if any, is offered at our discretion only after we have been given a reasonable opportunity to fix the issue and have been unable to do so.

6. Delivery & Proof of Delivery

The product is delivered electronically through your account dashboard and/or a download link, together with the applicable licence key, at the time your payment is confirmed. Delivery is deemed complete the moment the licence key is issued or the download is made available, whether or not you actually download it. Our server, account, and delivery logs (including download, login, and licence-activation records) are accepted as conclusive evidence of delivery and access. Claims that you "never received" the product will be assessed against these records, and a claim that contradicts them does not entitle you to a refund or chargeback.

7. Third-Party Services & Setup Requirements

Our products are self-hosted tools that you install and run on your own device. They are not a managed or hosted service. To function, certain products require you to create, provide, and configure your own third-party API keys, access tokens, or accounts (for example, with LinkedIn, Google Gemini, Serper, and similar providers). A one-time setup is required before first use, and step-by-step setup instructions are provided with the product. By purchasing, you acknowledge and accept that this setup is your responsibility.

Your use of any third-party service is governed by that provider's own terms, pricing, and usage limits, which may change at any time. You are solely responsible for complying with the terms of any third-party platform you connect through our products and for any costs you incur on those platforms beyond their free tiers. We are not responsible for changes to third-party APIs, pricing, or availability that may affect product functionality, nor for any suspension, restriction, or ban of your accounts by any third-party platform arising from your use of our products.

8. Setup Instructions & Self-Service Documentation

All instructions, setup steps, configuration details, and licence information required to use the product are provided to you through the product package, your account dashboard, and/or the written documentation supplied with the product. This documentation is the complete and authoritative source of setup information. By purchasing, you acknowledge that you have access to these instructions and agree that it is your responsibility to read and follow them.

For security and integrity reasons, we do not share product files, licence keys, source code, internal configuration, or credentials through email, phone, chat, social media, or messaging apps on demand, and we are under no obligation to re-deliver such material through any channel other than your secured account. A request for setup details to be sent outside of these official channels may be refused, and such refusal does not constitute a failure to provide support, a failure to deliver the product, or any breach of these Terms.

9. Support Policy, Channels & Scope

Support is provided solely through our official support email, support@aiburnerofficial.com, or another channel that we designate in writing. We do not provide support through personal phone numbers, WhatsApp, direct messages, or social media, and any informal communication does not create a support obligation.

Support is provided on a reasonable-effort, asynchronous basis during normal working hours and is limited to helping you with genuine technical faults in the product (Section 11) and questions answered by the supplied documentation. Unless explicitly purchased as a separate paid service, support does not include: installation on your behalf; remote access, screen-sharing, or "done-for-you" setup; configuring or troubleshooting third-party accounts, devices, networks, or API keys; custom development, new features, or modifications; training; or guaranteed response or resolution times. Providing support is conditional on your cooperation under Section 10. Pointing you to the relevant documentation is a valid and sufficient form of support.

10. Your Responsibilities & Duty to Cooperate

To be eligible for support, troubleshooting, or any remedy, you agree to act reasonably and in good faith, and in particular to: (a) read and follow the supplied setup instructions before requesting help; (b) describe the problem clearly; (c) on request, provide the information reasonably required to diagnose and reproduce the issue, such as the steps you took, error messages, screenshots or screen recordings, your operating system and version, and relevant (non-secret) configuration details; and (d) give us a reasonable opportunity and reasonable time to investigate and resolve the issue. If you refuse or fail to provide reasonably requested diagnostic information, or refuse to follow reasonable troubleshooting steps, we are unable to assist further, and you may not claim that the product is defective, that support was not provided, or that you are entitled to a refund or chargeback on that basis.

11. What Counts as a Genuine Technical Fault

A "genuine technical fault" means a defect in the product itself that is reproducible and prevents the product's advertised core functionality from working when the product is installed and used correctly, on a supported environment, in accordance with the supplied instructions, and with all required third-party accounts, API keys, and credits properly configured and funded by you. The following are not faults in the product and are not grounds for a refund, dispute, or claim: user error or failure to follow instructions; missing, misconfigured, expired, rate-limited, or unfunded third-party accounts or API keys; changes, outages, restrictions, or policy decisions by any third-party platform; incompatible, unsupported, or misconfigured devices, operating systems, browsers, or networks; or your dissatisfaction with results that are inherently dependent on third-party data or platforms.

12. No Guarantee of Results or Outcomes

Our products are tools. We make no guarantee of any specific result, outcome, income, lead volume, lead quality, accuracy, engagement, growth, or commercial benefit from using them. Any examples, figures, or illustrations are for demonstration only and are not promises. Results depend on many factors outside our control, including your own efforts, your configuration, third-party platforms, and market conditions. You use the products at your own risk and judgement.

13. AI-Generated Output

Certain products use artificial intelligence and third-party AI models to generate text or other output. Such output may be inaccurate, incomplete, outdated, or unsuitable for your purpose, and may be produced through third-party providers subject to their own terms. You are responsible for reviewing, verifying, and deciding whether to rely on or publish any AI-generated output, and for ensuring it complies with applicable laws and the rules of any platform on which you use it. We are not liable for any consequence of your use of AI-generated output.

14. Acceptable Use

You agree not to use the Services to send spam, generate misleading content, harass others, infringe intellectual property, or violate any law or any third-party platform's terms. We may revoke licences and suspend accounts found to be in violation without refund.

15. Chargebacks, Payment Disputes & Fraud

If you believe there is a problem with a charge, you agree to contact us first and follow Section 21 before initiating any chargeback or payment dispute. Initiating a chargeback, payment reversal, or bank dispute for a product that was delivered, while keeping access to or use of the product, or on grounds that contradict our delivery and access records, is treated as a breach of these Terms and as fraudulent. In such cases we may, without notice: immediately revoke and deactivate your licence and account; submit our delivery, access, and communication records as evidence to the payment provider and bank to contest the dispute; recover from you the disputed amount, any chargeback fees, administrative costs, and our reasonable legal and recovery costs; and refuse you future service. Filing a payment dispute does not release you from these Terms.

You confirm that you are using your own, authorised payment method. Use of a stolen, unauthorised, or fraudulent payment method is illegal and may be reported to the payment provider and the relevant authorities.

16. False, Misleading or Defamatory Statements

You may share your honest opinion and truthful experience about our products. However, you agree not to publish or threaten to publish statements about us that are false, misleading, or defamatory, and not to use such statements, reviews, ratings, or public posts (or the threat of them) to coerce a refund, discount, or other benefit, or to extort us. Knowingly false or defamatory statements, and attempts to extort, are a breach of these Terms and may expose you to liability under applicable law, including the law of defamation. We reserve all rights and remedies in respect of such conduct.

17. Abuse of Support & Right to Refuse Service

We are committed to treating customers with respect and expect the same in return. We may, at our discretion and without refund, decline to provide support to, suspend, or terminate the account of any person who is abusive, threatening, harassing, or who engages in fraud, extortion, repeated bad-faith demands, or other conduct that breaches these Terms.

18. Disclaimer of Warranties

The Services are provided "as is" and "as available" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Services will be uninterrupted, error-free, secure, or meet your specific requirements, or that any defect will be corrected.

19. Limitation of Liability

To the maximum extent permitted by law, the total aggregate liability of AIBurner Official, its owner, and affiliates arising out of or in connection with the Services or these Terms is limited to the amount you actually paid for the relevant product in the twelve (12) months preceding the claim. We are not liable for any indirect, incidental, consequential, special, or punitive damages, including lost profits, lost data, lost opportunities, third-party platform actions, or business interruption, even if advised of the possibility. Nothing in these Terms excludes any liability that cannot lawfully be excluded.

20. Indemnification

You agree to indemnify and hold harmless AIBurner Official, its owner and affiliates, from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your misuse of the Services, your breach of these Terms, your violation of any law or third-party platform's terms, or any content or output you generate or publish using the Services.

21. Dispute Resolution & Notice Before Legal Action

Before starting any court case, chargeback, complaint, or other formal proceeding against us, you agree to first contact us in writing at support@aiburnerofficial.com with a clear description of the issue and what you want, and to allow us a period of thirty (30) days to respond and resolve the matter in good faith. Most issues can be resolved quickly this way. You agree to engage in good-faith discussions (including good-faith mediation or conciliation if proposed) to try to settle the dispute before resorting to litigation. This notice-and-cure step is a mandatory pre-condition to any claim, and failure to follow it is a complete defence to any premature proceeding.

22. Time Limit for Claims

To the maximum extent permitted by law, any claim or dispute arising out of or relating to the Services or these Terms must be brought within six (6) months after the event giving rise to it; otherwise it is permanently barred.

23. Force Majeure

We are not liable for any failure or delay caused by events beyond our reasonable control, including internet or hosting outages, third-party platform or API failures, power failures, acts of government, or natural events.

24. Records & Evidence

You acknowledge and agree that we may retain and use records of your account, purchases, deliveries, logins, licence activations, and your communications with us (including emails and support messages) for the purposes of operating the Services, preventing and investigating fraud or abuse, and establishing, exercising, or defending legal claims. Such records may be used as evidence in any dispute, chargeback, or proceeding.

25. Entire Agreement, Severability & Waiver

These Terms (together with our Privacy Policy and any product-specific terms) are the entire agreement between you and us and supersede any prior statements, promises, or representations not contained here. No verbal or informal statement overrides these Terms. If any provision is found unenforceable, the rest remains in full force, and the unenforceable part is limited or replaced to the smallest extent necessary. Our failure to enforce any provision is not a waiver of it.

26. Assignment

You may not transfer or assign your account, licence, or rights under these Terms to anyone else. We may assign our rights and obligations to a successor or affiliate.

27. Changes to These Terms

We may update these Terms from time to time. The "Last updated" date at the top of this page reflects the latest revision. Continued use of the Services after changes constitutes acceptance of the revised Terms.

28. Governing Law & Jurisdiction

These Terms are governed by the laws of India, without regard to conflict-of-law rules. Subject to Section 21, any dispute arising out of or in connection with these Terms will be subject to the exclusive jurisdiction of the courts located in Bhiwandi, Maharashtra, India, and you irrevocably consent to that jurisdiction and venue and waive any objection to it.

29. Contact

Questions about these Terms? Contact us at support@aiburnerofficial.com.